House of Cards
Are you having trouble with our site or your ON-LINE Purchase?
We apologize for any inconvenience and want to help in
anyway we can. If you are experiencing difficulty navigating
our site or just have a question, simply give us a call
toll free at 800.431.9161 or drop us a note at customerservice@cardscheaper.com.
If you are receiving an error "transaction not completed" at checkout,
make sure your credit card information is input correctly and ALL fields are completed.
Credit card number with NO spaces in between
Example...123412345612345
Expiration month is two digit
Example...03
Expiration year is four digit
Example...2009
If you wish, you can click on the "Printable Order Form"
at the bottom of any page and mail or fax in your order.
Our Fax is also toll free! 800.431.9162. We don't mind,
our goal is to make it easy for you to place your order
so we can get your product out as soon as possible.
Do
you need to return your product?
Please keep the packing slip that you have received with your shipment. If you need to return your purchase, please call and request a return authorization and include it with your merchandise. Please ship your package to:
House of Cards
Attention: Returns
1440 South Richardson Street
San Bernardino, CA 92408
Shipping & Delivery Time
MOST Merchandise usually ships in 3-5 business days from confirmation of order.
During the busy holiday season we will update the alerts bar across the top of the site with the estimated production turnaround time. Standard shipping is via UPS ground and estimated based on UPS' furnished information. During the holiday season, ground shipping times are not guaranteed and can vary. Expedited shipping service is available at an additional charge. Please call 800-431-9161 or Click here for further details regarding shipping.
Suggestions and/or Comments
We always enjoy hearing from our customers. House of Cards is continually working to improve and expand our product offerings. Please feel free to send us your comments and suggestions to the address above attention: Customer Service.
You can also send us an email to customerservice@CardsCheaper.com.
Customer Service Hours
Our staffed customer service hours are
8:30 a.m. to 4:30 p.m. Pacific Standard Time.
Do you have a question regarding Card and/or Envelope Imprinting
Click here to see our "Imprinting Information" Page.
Are you an Artist who is interested working with us?
Click here to see our "Artists Information" Page.
Do you want to order via mail or fax and need a printable order form?
Click here to open a PDF printer friendly order form.
