Tag Archives: customer loyalty

Customer Tip #3

CUSTOMER TIP: Words have meaning. At least, they should. Unfortunately more often than not, in this new age of slogans and gimmicks, mission statements and goal setting, companies forget to “say what they mean, and mean what they say”. Just … Continue reading

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If you neglect them, they will leave.

Sounds obvious, yet many companies concern themselves with new customers at the expense of current customers.  Ever see the cable or phone company ‘special deals’ on TV?  They always end in “applicable to new customers only”.  That actually penalizes me … Continue reading

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